FAQ

International Shipping

SignatureThings.com gladly accepts orders from all around the globe. The rules for Shipping to each country are different and so is the cost. SignatureThings.com may charge you the extra amount needed to be shipped above the Fixed Rate Shipping which is calculated by the online shopping cart.

We have shipped many orders to Australia, Canada, United Kingdom, Hong Kong, France and other Countries.  

See all the rules about shipping and returns here. Shipping & Returns

 

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Created On: Monday, August 7, 2017
Last Updated On: Wednesday, December 13, 2017
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Shipping Service Providers

We ship out orders by UPS, USPS, or DHL.  

 

Larger Packages go by UPS ground.

Smaller Packages go by USPS Priority Mail

International Packages may be by USPS or DHL as per the destination country.

 

We offer Expedited Shipping and the cost are calculated by the shopping cart when you checkout, or you can estimate this at the cart level based on your Zipcode.

Expedited shipping is not the same as Expedited Product Service, We custom finish every product after the order is placed, some we may even manufacture, and or customize after we receive the order.  We will ship by the selected service speed after the order is manufactured and finished, sometimes 2 weeks.  

 

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Created On: Monday, August 7, 2017
Last Updated On: Wednesday, January 31, 2018
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What Diameter Rods do people usually use?

We can supply Brass hollow Rods in Multiple Diameters, Wall Thickness, lengths, and Finishes.   

 

Diameters available :  3/8" ,  1/2" , 5/8" , 3/4" , 1" , 1 1/4" , 1 1/2" and 2"

 

Lengths available :  6'-0" and 12'-0"  we can cut these to sizes as per your measurements

 

Thickness available:  0.040 mm (standard) , 0.062 mm (thicker) , and 0.125 mm (thickest)

 

Finishes:  Polished Brass, Polished Chrome, Polished Nickel, Satin Brass, Satin Nickel, Antique Brass, Oil Rubbed Bronze, Aged Brass, Un-Lacquered Polished Brass, Black Painted un-lacquered, and Dual Tone Finishes

 

Most People use 1 1/4" Diameter Rods for their Closets Rods, these work best for standard clothes hangers.  1" or 1 1/2" diameter work fine as well.  

Picking the right Diameter and Wall Thickness has to do with the span of the opening, brackets used for mounting, mounting of the hardware to the wall, weight of clothes expected, is some sagging acceptable, and the desired look you are trying to achieve.  

 

Guideline recommendations for 1 1/4" D Tubing's, Your designer and contractor should make decisions per the project requirements.  

 

1)  0.040 MM Standard rods should be supported at every 2 to 2 1/2 feet by center brackets

2)  0.062 MM Thicker rods should be supported at every 3 to 3 1/2 feet by center brackets

3)  0.125 MM Standard rods should be supported at every 4 1/2 to 5 feet by center brackets

 

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Created On: Monday, August 7, 2017
Last Updated On: Saturday, March 10, 2018
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Brass Finishes impact on Shipping Times

We provide custom finish options on ALL our brass products.  The Finish you pick has an impact on how soon the products will be ready for shipping.  Some finishes are done inhouse and some have to go to the Platers for electronically plating.  Here is a quick quide on the time it might take per order based only on finish choice.  The other variables on shipping times are not factored in this list.. E.g.  if it is a custom product it will need additional fabrication time, if the quantity is larger (10 or more) it will need additional time, etc.  

 

Polished Brass is Lacquered.  This is how most inventory is ready and stored in our factory

 

Polished Chrome does not need lacquer.  It is Plated and may need 10 extra days after fabrication.  

 

Polished Nickel does not need lacquer.  It is Plated and may need 10 extra days after fabrication.   

 

Satin Brass is Lacquered.  This is done inhouse.  We first delacquer the Polished Brass products then refinish then to Satin Brass then lacquer them.  5 extra days after fabrication

 

Satin Nickel does not need lacquer.  It is Plated and need 10 extra days after fabrication.   

 

Antique Brass is Lacquered.  This is done inhouse.  We first delacquer the Polished Brass products then refinish then to Antique Brass then lacquer them.  7 extra days after fabrication

 

Oil Rubbed Bronze is Lacquered.  This is done inhouse.  We first delacquer the Polished Brass products then refinish then to Antique Brass then lacquer them.  7 extra days after fabrication

 

Aged Brass is Un-Lacquered.  This is done inhouse.  We first delacquer the Polished Brass products then refinish then to Aged Brass.  5 extra days after fabrication

 

Un-Lacquered Polished Brass is Un-Lacquered.  This is done inhouse.  We first delacquer the Polished Brass products then refinish then to Aged Brass.  5 extra days after fabrication

 

Black Painted un-lacquered.  This is done inhouse.  We first delacquer the Polished Brass products then refinish then to Oil Rubbed Bronze, after that is dried we spray paint Black color.  10 extra days after fabrication

 

Dual Tone Finishes this depends on the products and the finishes.  10 extra days after fabrication

Posted In:

Created On: Monday, August 7, 2017
Last Updated On: Monday, September 11, 2017
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